Anyone who has ever worked in customer service knows it's all too easy to become complacent and a little jaded. Unreasonable demands and expectations or sometimes just the sheer volume of customers to assist in a day can really zap all the energy out of you. The struggle is real — there's even an entire support group on Reddit dedicated to beleaguered customer service workers. But, working for an employer that truly cares about its employees can make all the difference.
Publix has a reputation for being a great place to work. In fact, they're number 39 on Fortune's 100 Best Companies to Work For and number four on Indeed's 2018 Top Workplaces for Best Job Security and Advancement. Per Publix, the company offers employee benefits like healthcare, tuition reimbursement programs, retirement savings plans, and employee discounts. But perhaps the most enticing benefit, and the one that inspires such positive performance in its employees, is Publix's status as an employee-owned company.
