As summarized by Hallmark, the story has Bourne playing the role of Vivi, a woman who remains upbeat despite past romantic disappointments. It's peculiar, then, that Vivi earns a living via the second oldest profession in the world: as a high-tech marriage broker. Examining her app's data, she recognizes the success rate is subpar. Knowing her job is under threat (since clients can still hire a matchmaker in 2023), she knows changes must be made. And so then she does what any smart corporate operator does when financial expectations have not been met — she hires a consultant named Raina, played by Rekha Sharma, an Indian broker with mad skills.
As Raina offers advice on improving the quality of online connections, Vivi gets to know and respect this mentor and eventually meets the older woman's son. Bhumesh, played by Rushi Kota, is a bundle of spontaneous energy — everything Vivi is not — leading the young woman to question her own fundamental assumptions about love. Can it be found using an app or is it something more ephemeral, more magical ... more a matter of fate?